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Terms That Govern Your vs7 Account

Access to vs7 depends on your local law and the eligible regions we serve — read these terms before you open an account. They set out your rights, our obligations, and how we handle payments through bKash, Nagad, and Rocket.

Account EligibilityPayment RulesUser RightsData HandlingJurisdiction Notice
vs7 Terms That Govern Your vs7 Account
HOW WE HANDLE YOUR DATA

Security, Retention and Your Account Rights

Your account data is stored securely and used only to operate your vs7 account, process payments, and meet our legal obligations. We do not sell your data to third parties. You can request a copy of your data or ask us to delete your account at any time through account settings or via email.

Payment Data Security

Wallet details for bKash, Nagad, and Rocket are stored in encrypted form. We only retain the wallet reference needed to match withdrawals — full wallet credentials are never stored on our servers.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from the footer link on any page.

Data Retention

Account and transaction records are kept for the period required by applicable law. When you close your account, personal data is removed from active systems within the timeframe stated in our privacy notice.

Your Rights

You can request access to your data, correct inaccurate records, or ask for deletion by contacting us via email with your account ID. We respond to verified requests within a reasonable timeframe.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, a payment dispute, or a request to close your account, use one of the channels below. We handle account and legal queries separately from general support — flag your message as a legal or account matter so it reaches the right team.

Team online

Live Chat

Open the chat widget from any page on vs7. For legal or account queries, type 'account matter' at the start so the team routes it correctly and responds with the right context.

Email Support

Send your query to our support address with your registered account ID in the subject line. Legal and payment dispute emails are reviewed by a dedicated team, not the general queue.

Account Settings

Account closure, data requests, and wallet unlinking can be started directly from your account settings page — no need to contact support for those self-service steps.

Common Questions About vs7 Terms

These are the questions we get most often about account eligibility, data, and legal rights. If yours isn't here, reach out through live chat or email.

Access depends on your local law and the eligible regions vs7 currently supports. Check your local legal position before opening an account — we cannot override local restrictions.

We store only the wallet reference needed to process and verify transactions. Full wallet credentials are never held on our servers, and payment data is encrypted at rest.

Email our support team with your registered account ID and request type. We verify your identity before releasing any data, and we respond within a reasonable timeframe.

Yes. Start the process from your account settings page or contact us by email. Active balances must be withdrawn first via Rocket, Nagad, or bKash before closure is completed.

Raise it through live chat or email, flagging it as a payment dispute. Include your transaction reference and the wallet used. Our team reviews disputes separately from general queries.

Yes. We notify you through your registered contact when material changes are made. Continuing to use your account after that notification means you accept the updated terms.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.